Other sectors in the US: the complaint league
Companies outside the main tracked sectors. Ranked by the share of recent Trustpilot reviews our census classified as complaints, for companies operating in the US with at least 50 recent reviews analysed.
Most-reported issues across this sector: Support unhelpful (4396) · Support unreachable (2330) · Other (2272) · Delivery failed (2264) · Faulty product (1897) · Refund refused (1756) · Misleading pricing (1641) · Overcharging (1584)
| # | Company | TrustScore | Complaint rate (recent) | Complaints found | Top reported issue | Official record |
|---|---|---|---|---|---|---|
| 1 | Frontier Airlines | 1.1 | 97% | 157 | Poor core service | — |
| 2 | DoorDash | 1.1 | 96% | 945 | Delivery failed | — |
| 3 | Serve | 1.4 | 95% | 56 | Overcharging | — |
| 4 | AliExpress | 1.8 | 95% | 1,704 | Refund refused | — |
| 5 | Adobe | 1.1 | 93% | 300 | Subscription trap | — |
| 6 | T-Mobile | 1.4 | 90% | 960 | Support unhelpful | — |
| 7 | Maersk Group | 1.2 | 90% | 110 | Delivery late | — |
| 8 | Microsoft | 1.2 | 86% | 242 | Account/app problems | — |
| 9 | Better Business Bureau | 1.5 | 68% | 70 | Support unhelpful | — |
| 10 | Allpowers | 2.1 | 66% | 49 | Faulty product | — |
| 11 | Applebee's | 2.5 | 61% | 65 | Poor core service | — |
| 12 | Levity | 4.1 | 37% | 348 | Faulty product | — |
| 13 | Hydrow | 4.1 | 29% | 434 | Faulty product | — |
| 14 | Gelato - production on demand for global creators | 4.2 | 24% | 83 | Support unhelpful | — |
| 15 | StockX | 4.2 | 23% | 2,063 | Delivery failed | — |
| 16 | OUPES | 4.4 | 20% | 79 | Faulty product | — |
| 17 | Energy Control Technologies, Inc. | 4.7 | 18% | 29 | Delivery late | — |
| 18 | Enviro Design Products | 4.9 | 18% | 28 | Delivery late | — |
| 19 | Current | 4.4 | 17% | 498 | Account/app problems | — |
| 20 | MultiPolls | 4.3 | 16% | 545 | Other | — |
| 21 | UDPOWER | 4.3 | 15% | 11 | Faulty product | — |
| 22 | Rakuten (USA) | 4.6 | 14% | 76 | Support unhelpful | — |
| 23 | Snap Finance | 4.5 | 13% | 140 | Overcharging | — |
| 24 | Slomin's Inc. | 4.4 | 13% | 82 | Support unhelpful | — |
| 25 | Kapitus | 4.4 | 12% | 20 | Misleading pricing | — |
| 26 | TopCashback USA | 4.5 | 12% | 71 | Account/app problems | — |
| 27 | Patriot Software | 4.7 | 11% | 42 | Support unhelpful | — |
| 28 | Davinci Virtual Office Solutions | 4.5 | 11% | 56 | Support unreachable | — |
| 29 | Drip Capital | 4.5 | 11% | 10 | Support unreachable | — |
| 30 | BetterPic | AI Generated Headshots | 4.7 | 10% | 45 | Not as described | — |
| 31 | Wizard Labels | 4.7 | 10% | 22 | Faulty product | — |
| 32 | Premier Workspaces | 4.7 | 10% | 16 | Support unhelpful | — |
| 33 | Calibrate | 4.5 | 10% | 277 | Support unreachable | — |
| 34 | Jackery | 4.4 | 10% | 222 | Support unhelpful | — |
| 35 | Social Nature | 4.5 | 9% | 157 | Support unreachable | — |
| 36 | SecureDataRecovery.com | 4.8 | 9% | 57 | Overcharging | — |
| 37 | Stitch | 4.6 | 8% | 112 | Other | — |
| 38 | Sallie Mae | 4.6 | 8% | 373 | Overcharging | — |
| 39 | efile4Biz | 4.7 | 8% | 124 | Support unreachable | — |
| 40 | Sungage Financial | 4.7 | 8% | 70 | Support unhelpful | — |
| 41 | Earnest | 4.6 | 8% | 74 | Support unhelpful | — |
| 42 | NEWITY LLC | 4.6 | 8% | 15 | Support unreachable | — |
| 43 | FOREVER | 4.7 | 8% | 82 | Faulty product | — |
| 44 | eGifter Rewards™ | 4.6 | 8% | 159 | Account/app problems | — |
| 45 | Quick Boosts - Cheap Discord Boosts & Discord Nitro | 4.7 | 8% | 13 | Delivery late | — |
| 46 | ASAP Tickets | 4.8 | 8% | 534 | Support unhelpful | — |
| 47 | Heights Finance Corporation | 4.7 | 8% | 64 | Support unhelpful | — |
| 48 | MPOWER Financing | 4.7 | 7% | 47 | Support unreachable | — |
| 49 | After.com | 4.7 | 7% | 37 | Support unreachable | — |
| 50 | Firehouse Shirt Club | 4.7 | 7% | 103 | Delivery late | — |
| 51 | TheGuarantors | 4.7 | 7% | 20 | Overcharging | — |
| 52 | HomeExchange | 4.7 | 7% | 179 | Support unhelpful | — |
| 53 | Amber | 4.7 | 6% | 101 | Support unhelpful | — |
| 54 | 1fax | 4.6 | 6% | 5 | Other | — |
| 55 | HelloGov AI | 4.8 | 6% | 76 | Misleading pricing | — |
| 56 | Humblefax | 4.8 | 6% | 49 | Misleading pricing | — |
| 57 | Pagazani.com | 4.7 | 6% | 9 | Account/app problems | — |
| 58 | Legal-Bay | 4.8 | 6% | 9 | Support unhelpful | — |
| 59 | StickerGiant | 4.8 | 6% | 108 | Delivery late | — |
| 60 | Atom.com | 4.7 | 5% | 74 | Other | — |
All US other sectors companies in the census, A–Z
140 companies with evidenced complaints in this sector. The league above ranks only those with at least 50 recent reviews analysed; this list is everyone.
- 1fax
- 2290asap.com
- 2290Tax.com
- Above Lending
- Adobe
- Advance America
- After.com
- Air Park Laguardia Airport Long Term
- AliExpress
- Allpowers
- Amber
- American Federal Coin & Bullion
- Amscot
- Applebee's
- Arbor
- ASAP Tickets
- Associated Skin Care Professionals
- Atom.com
- aven.com
- Better Business Bureau
- BetterPic | AI Generated Headshots
- Beyondspace
- Bluestone Funding Group
- boomerang carnets
- Bull City Flavors
- Calibrate
- Card Depot
- Cash For My Miles
- Check City
- Cook Travel
- CoverRight
- Credible
- Current
- Davinci Virtual Office Solutions
- Diabetic Exchange USA
- DoorDash
- Drip Capital
- Drive Solutions
- Earnest
- efile4Biz
- eGifter Rewards™
- Energy Control Technologies, Inc.
- Enviro Design Products
- Evergreen Credit Union
- FarmChem
- Federal Government Advisors
- Financially Free Nurse
- Firehouse Shirt Club
- Fix Bad Art
- FOREVER
- FreeConferenceUSA
- Freedom Mortgage
- Frontier Airlines
- Game Host Bros
- Gatby
- Gelato - production on demand for global creators
- Global Entry Spotter
- GNO Partners
- Haven
- Heights Finance Corporation
- HelloGov AI
- HomeExchange
- Humblefax
- Hydrow
- Industry Rockstar
- Inheritance Funding Company
- Jackery
- Kapitus
- Kobowork
- Legal-Bay
- Levity
- Linx Legal
- Maersk Group
- Mango Tours
- micro1
- Microsoft
- Modern Postcard
- MPOWER Financing
- MultiPolls
- Newark Airport Long Term Parking
- NEWITY LLC
- NewtekOne
- Old World Christmas
- OUPES
- Pagazani.com
- Passport Visas Express.com
- Patriot Software
- Pawp
- PayKings
- People Like Us Home Exchange
- PhysicalAddress.com
- Plumb Professionals
- Porkbun
- Premier Workspaces
- Puppies.com
- Quick Boosts - Cheap Discord Boosts & Discord Nitro
- Rakuten (USA)
- Reach Financial™
- Safrax
- Sallie Mae
- SaveOnEnergy.com
- Scrum.org
- SecureDataRecovery.com
- Serve
- Ship Sticks
- ShipGo
- Skylux Travel
- Slomin's Inc.
- SMTP2GO
- Snap Finance
- Social Nature
- Spousely
- StickerGiant
- Stitch
- StockX
- Strong Home Mortgage, LLC
- Sungage Financial
- Superior Funding
- Surety Bonds Direct
- T-Mobile
- TenantBase
- The Business Toolkit
- The Debt Free Teacher
- The Designers Agency
- TheGuarantors
- TILL
- TopCashback USA
- Toptal
- Tower Loan
- TradingFXVPS
- Transcription Puppy
- Travel Visa Pro
- UDPOWER
- Vecteezy
- Veteran Debt Assistance
- VisaHero
- VisaSyst | Travel Documents, Simplified
- Vital Forms Direct | Vital Records Services
- Wizard Labels
- ZeroBounce
Complaint rate = complaints identified per recent reviews analysed in our census window; it is not an official complaints statistic. Companies below 50 analysed recent reviews are not ranked. See the UK table for this sector.