Other sectors in the US: the complaint league
Companies outside the main tracked sectors. Ranked by the share of recent Trustpilot reviews our census classified as complaints, for companies operating in the US with at least 50 recent reviews analysed.
Most-reported issues across this sector: Support unhelpful (2904) · Other (1746) · Support unreachable (1499) · Delivery failed (1359) · Misleading pricing (1211) · Faulty product (1148) · Overcharging (1129) · Account/app problems (1002)
| # | Company | TrustScore | Complaint rate (recent) | Complaints found | Top reported issue | Official record |
|---|---|---|---|---|---|---|
| 1 | Amazon.in | 1.2 | 96% | 188 | Delivery failed | — |
| 2 | Adobe | 1.1 | 94% | 211 | Subscription trap | — |
| 3 | AliExpress | 1.9 | 94% | 1,113 | Refund refused | — |
| 4 | T-Mobile | 1.4 | 91% | 570 | Support unhelpful | — |
| 5 | Microsoft | 1.2 | 88% | 149 | Account/app problems | — |
| 6 | Allpowers | 2.2 | 64% | 34 | Faulty product | — |
| 7 | StockX | 4.2 | 24% | 1,409 | Delivery late | — |
| 8 | Gelato - production on demand for global creators | 4.2 | 24% | 63 | Support unhelpful | — |
| 9 | OUPES | 4.5 | 19% | 51 | Faulty product | — |
| 10 | Energy Control Technologies, Inc. | 4.6 | 18% | 29 | Delivery late | — |
| 11 | Enviro Design Products | 4.8 | 18% | 28 | Delivery late | — |
| 12 | Current | 4.4 | 16% | 339 | Account/app problems | — |
| 13 | UDPOWER | 4.3 | 14% | 7 | Faulty product | — |
| 14 | MultiPolls | 4.3 | 14% | 236 | Other | — |
| 15 | Rakuten (USA) | 4.6 | 13% | 64 | Account/app problems | — |
| 16 | Slomin's Inc. | 4.5 | 12% | 70 | Support unhelpful | — |
| 17 | Kapitus | 4.4 | 12% | 19 | Misleading pricing | — |
| 18 | Snap Finance | 4.5 | 12% | 105 | Overcharging | — |
| 19 | TopCashback USA | 4.6 | 12% | 59 | Account/app problems | — |
| 20 | Patriot Software | 4.7 | 11% | 42 | Support unhelpful | — |
| 21 | Wizard Labels | 4.7 | 11% | 17 | Faulty product | — |
| 22 | Premier Workspaces | 4.7 | 10% | 16 | Support unhelpful | — |
| 23 | BetterPic | AI Generated Headshots | 4.7 | 10% | 44 | Not as described | — |
| 24 | Drip Capital | 4.6 | 10% | 9 | Support unreachable | — |
| 25 | Davinci Virtual Office Solutions | 4.6 | 9% | 48 | Support unreachable | — |
| 26 | Earnest | 4.6 | 9% | 67 | Support unhelpful | — |
| 27 | Sallie Mae | 4.6 | 9% | 315 | Overcharging | — |
| 28 | SecureDataRecovery.com | 4.7 | 9% | 57 | Overcharging | — |
| 29 | Social Nature | 4.5 | 9% | 131 | Support unreachable | — |
| 30 | Jackery | 4.4 | 8% | 23 | Faulty product | — |
| 31 | efile4Biz | 4.7 | 8% | 122 | Support unreachable | — |
| 32 | Sungage Financial | 4.6 | 8% | 70 | Support unhelpful | — |
| 33 | NEWITY LLC | 4.6 | 8% | 14 | Support unreachable | — |
| 34 | ASAP Tickets | 4.8 | 8% | 489 | Support unhelpful | — |
| 35 | FOREVER | 4.7 | 8% | 70 | Faulty product | — |
| 36 | Quick Boosts - Cheap Discord Boosts & Discord Nitro | 4.7 | 7% | 12 | Delivery late | — |
| 37 | HelloGov AI | 4.7 | 7% | 63 | Misleading pricing | — |
| 38 | TheGuarantors | 4.6 | 7% | 17 | Overcharging | — |
| 39 | MPOWER Financing | 4.7 | 7% | 47 | Support unreachable | — |
| 40 | After.com | 4.7 | 7% | 37 | Support unreachable | — |
| 41 | Atom.com | 4.7 | 7% | 69 | Other | — |
| 42 | Humblefax | 4.8 | 7% | 47 | Misleading pricing | — |
| 43 | Amber | 4.7 | 7% | 74 | Support unhelpful | — |
| 44 | 1fax | 4.6 | 6% | 4 | Billing errors | — |
| 45 | HomeExchange | 4.7 | 6% | 130 | Support unhelpful | — |
| 46 | Credible | 4.8 | 6% | 61 | Other | — |
| 47 | Heights Finance Corporation | 4.7 | 6% | 53 | Support unhelpful | — |
| 48 | Legal-Bay | 4.7 | 6% | 9 | Support unhelpful | — |
| 49 | Pagazani.com | 4.7 | 6% | 9 | Account/app problems | — |
| 50 | Stitch | 4.6 | 6% | 93 | Other | — |
| 51 | Ship Sticks | 4.7 | 5% | 602 | Delivery failed | — |
| 52 | Diabetic Exchange USA | 4.8 | 5% | 76 | Other | — |
| 53 | Bull City Flavors | 4.7 | 5% | 6 | Faulty product | — |
| 54 | Vital Forms Direct | Vital Records Services | 4.6 | 5% | 267 | Other | — |
| 55 | Skylux Travel | 4.8 | 5% | 81 | Support unhelpful | — |
| 56 | Firehouse Shirt Club | 4.8 | 5% | 93 | Faulty product | — |
| 57 | 2290Tax.com | 4.8 | 5% | 49 | Support unhelpful | — |
| 58 | Pawp | 4.8 | 5% | 231 | Warranty disputes | — |
| 59 | ShipGo | 4.8 | 5% | 50 | Delivery failed | — |
| 60 | StickerGiant | 4.8 | 5% | 100 | Delivery late | — |
Complaint rate = complaints identified per recent reviews analysed in our census window; it is not an official complaints statistic. Companies below 50 analysed recent reviews are not ranked. See the UK table for this sector.