Safrax: most-reported complaints
Automated analysis of 200 public Trustpilot reviews published 2026-02-25 to 2026-09-15. TrustScore 4.9 from 710 total reviews — see the Trustpilot page. Quick answer: is Safrax legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report delivery failures, which accounted for 43% of the 7 complaints identified in the 200 reviews analyzed. One example cited was that customers had not received any product as of yet. A trend cannot be established yet because there are not enough reviews.
How to reach Safrax
These are the contact details Safrax publishes on its Trustpilot profile, as of our last check on 2026-09-24 — phone +1.855.888.2562, email [email protected].
The company claimed its Trustpilot profile on 2025-06-18 and uses Trustpilot’s paid features. Trustpilot ranks it 1 of 13 in Cleaning Products Supplier. We last checked this profile on 2026-09-24 and found 2 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
TrustScore over time
4.9 → 4.9 across 13 census measurements since 2026-08-17. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-17 (25%, 0.0d) · 2026-08-21 (25%, 0.0d) · 2026-08-24 (25%, 0.0d) · 2026-08-28 (20%, 0.0d) · 2026-08-31 (17%, 0.0d) · 2026-09-03 (0%, 0.0d) · 2026-09-06 (0%, 0.0d) · 2026-09-09 (0%, 0.0d) · 2026-09-12 (0%, 0.0d) · 2026-09-15 (0%, 0.0d) · 2026-09-18 (0%, 0.0d) · 2026-09-24 (0%, 0.0d).
Policy-page monitoring
We monitor this company’s published policy page for changes. No changes have been detected since we started watching on 2026-09-01.
Automated change detection on the company’s own published policy page — a record of when the page changed, not a judgement on what changed.
50% of its 195 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: delivery failed makes up 43% of this company’s complaints vs a 23% median across 91 ranked companies in its sector.
Review velocity: 363 of this company’s 710 Trustpilot reviews (51%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Safrax?
Delivery failed
3 reports · 43% of complaints“We have not received any product as of yet.”
“I still haven't received the product”
“i received 2 all purpose chlorine dioxides.”
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-15.