FarmChem: most-reported complaints
- Complaints in recent reviews
- 5% of 84 recent reviews analysed
- Most-reported issue
- Not as described 50% of complaints
- Company replies
- 100% of negative reviews, typically within a day
- TrustScore
- 4.8 from 100 total reviews
- Review window analysed
- 2026-04-09 to 2026-10-13 84 reviews
- Sector
- Other sectors
Automated analysis of 84 public Trustpilot reviews published 2026-04-09 to 2026-10-13. TrustScore 4.8 from 100 total reviews — see the Trustpilot page. Quick answer: is FarmChem legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report that products are not as described, citing issues such as covers that do not fit tanks. This specific complaint accounted for 50% of the 4 complaints identified in the 84 reviews analyzed. No trend could be established for this issue due to a lack of sufficient review data.
Not enough reviews to establish a trend.
What are the most common complaints about FarmChem?
| Issue | Share | Count | Trend | By month |
|---|---|---|---|---|
| Not as described | 50% | 2 |
Not as described
2 reports · 50% of complaints“the cover does not fit my tank. 40 bucks spent for nothing”
The company replied on 2026-10-13: “Hi William, a member of our customer care team will be reaching out to you directly!”
Our classifier read this reply as a template response.
“I ordered the 30 gallon mix tank, it only shows measurements from 10-20 gallons.”
The company replied on 2026-04-30: “Hi Abram, Thank you for your feedback—we appreciate you taking the time to share it. The tanks are supplied directly from the manufacturer with the graduation marks already in place. That said, we…”
Our classifier read this reply as a substantive response.
It promised: to escalate.
How to reach FarmChem
These are the contact details FarmChem publishes on its Trustpilot profile, as of our last check on 2026-11-11 — phone (800)-247-1854, email [email protected], address 1017 Pearl Street, Floyd, 50435, US.
The company claimed its Trustpilot profile on 2024-05-30, uses Trustpilot’s paid features, and last replied to a negative review on 2026-10-05. Trustpilot ranks it 2 of 4 in Material Handling Equipment Supplier. We last checked this profile on 2026-11-11 and found 5 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Elsewhere: 4.4★ on Google (9 reviews, as of November 2026)
TrustScore over time
4.7 → 4.8 across 23 census measurements since 2026-08-17. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal:
Show all 22 dated readings
2026-08-18 (100%, 0.0d) · 2026-08-21 (100%, 0.0d) · 2026-08-25 (100%, 0.0d) · 2026-08-28 (100%, 0.0d) · 2026-08-31 (100%, 0.0d) · 2026-09-04 (100%, 0.0d) · 2026-09-07 (100%, 0.0d) · 2026-09-10 (100%, 0.0d) · 2026-09-13 (100%, 0.0d) · 2026-09-16 (100%, 0.0d) · 2026-09-21 (100%, 0.0d) · 2026-09-25 (100%, 0.0d) · 2026-10-02 (100%, 0.0d) · 2026-10-05 (100%, 0.0d) · 2026-10-08 (100%, 0.0d) · 2026-10-14 (100%, 0.0d) · 2026-10-20 (100%, 0.0d) · 2026-10-23 (100%, 0.0d) · 2026-10-26 (100%, 0.0d) · 2026-10-29 (100%, 0.0d) · 2026-11-08 (100%, 0.0d) · 2026-11-11 (100%, 0.0d).
What their policy promises
delivery promise: same day
“Orders received by 3 pm CST we make every effort to ship the same day.”
delivery promise: next business day
“All orders received after 3 pm CST will be shipped the next business day.”
delivery promise: immediately
“FarmChem will ship all in-stock items immediately.”
delivery promise: when back in-stock
“Once the backordered item(s) are back in-stock at our warehouse, we will fulfill the remaining items of your order and ship them out.”
Quoted verbatim from the company’s own published policy (source page); complaint counts are census classifications. As of 2026-10-17.
Policy-page monitoring
We monitor this company’s published policy page. No change to the policy text has been detected since we started watching on 2026-09-01.
Automated change detection on the company’s own published policy page. A change is listed only when a term, price, time limit, right or contact route in the policy text changed; other edits are counted, not listed.
75% of its 92 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: not as described makes up 50% of this company’s complaints vs a 17% median across 119 ranked companies in its sector.
Review velocity: 98 of this company’s 100 Trustpilot reviews (98%) were written in the last 12 months.
Other US companies with evidenced “Not as described” complaints
- Firehouse Shirt Club
- Five Star Alliance
- Fix Bad Art
- Flamingo
- Flashbay
- Fly Luxury
- FOREVER
- Friendly Diamonds
- Golden Bird Jewels
- GoSun
See all companies by issue: Not as described · Sector table: Other sectors in the US
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-10-14.