PayKings: most-reported complaints
Automated analysis of 160 public Trustpilot reviews published 2024-08-31 to 2026-06-09. TrustScore 4.6 from 101 total reviews — see the Trustpilot page. Quick answer: is PayKings legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report that support is unreachable, with two out of three identified complaints citing this issue. One example provided involves a customer attempting to connect with support for a month to set up an approved account. A trend cannot be established yet due to the limited number of reviews.
How to reach PayKings
These are the contact details PayKings publishes on its Trustpilot profile, as of our last check on 2026-09-25 — phone (801) 899-7255, email [email protected], address 433 Central Avenue, St. Petersburg, 33701, US.
The company claimed its Trustpilot profile on 2018-03-23, uses Trustpilot’s paid features, and last replied to a negative review on 2026-02-19 — more than six months ago. Trustpilot ranks it 14 of 49 in e-Commerce Solution Provider. We last checked this profile on 2026-09-25 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
TrustScore over time
4.7 → 4.6 across 5 census measurements since 2026-08-17. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-25 (80%, 3.5d) · 2026-08-28 (80%, 3.5d) · 2026-09-09 (80%, 3.5d) · 2026-09-13 (80%, 3.5d).
Review provenance: 111 company-invited reviews in the recent window average 4.83★, while 49 organic (uninvited) reviews average 4.84★.
80% of its 149 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: support unreachable makes up 67% of this company’s complaints vs a 18% median across 259 ranked companies in its sector.
Review velocity: 59 of this company’s 101 Trustpilot reviews (58%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about PayKings?
Support unreachable
2 reports · 67% of complaints“Tries for a month to connect with someone on setting up approved account”
The company replied on 2025-11-26: “Thank you for taking the time to share your feedback. We’re truly sorry for the frustration this situation has caused. In this case, your account was closed at the direction of our sponsor bank based…”
Our classifier read this reply as a deflection.
“Just wasted my time filling the form and no one reply”
The company replied on 2026-02-19: “Hi Hossam, thanks for your review. To clarify, you were intentionally blocked. Your submission triggered multiple fraud prevention controls due to masked identity signals, VPN usage, and repeated…”
Our classifier read this reply as a deflection.
Compare PayKings with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-08-19.