Kobowork: most-reported complaints
Automated analysis of 211 public Trustpilot reviews published 2022-07-01 to 2026-08-19. TrustScore 4.9 from 1,111 total reviews — see the Trustpilot page. Quick answer: is Kobowork legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues with delivery failures and faulty products, which together account for the identified complaints. Specifically, two reports cite delivery failures, representing 20% of the complaints, while another two reports mention faulty products, also making up 20% of the total. No clear trend can be established for these issues due to the limited number of reviews. The analysis is based on 211 reviews collected between July 2022 and August 2026.
How to reach Kobowork
These are the contact details Kobowork publishes on its Trustpilot profile, as of our last check on 2026-09-24 — phone (315) 636-6531, email [email protected], address 16192 Coastal Hwy, Lewes, 19958, US.
The company claimed its Trustpilot profile on 2021-08-11, uses Trustpilot’s paid features, and last replied to a negative review on 2026-09-12. Trustpilot ranks it 3 of 17 in Design Agency. We last checked this profile on 2026-09-24 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Elsewhere: 5★ on Google (2 reviews)
TrustScore over time
4.9 → 4.9 across 3 census measurements since 2026-08-17. Our own record, independent of Trustpilot’s display.
Review provenance: 177 company-invited reviews in the recent window average 4.94★, while 24 organic (uninvited) reviews average 4.58★.
61% of its 191 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: delivery failed makes up 20% of this company’s complaints vs a 23% median across 91 ranked companies in its sector.
Review velocity: 45 of this company’s 1,111 Trustpilot reviews (4%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Kobowork?
Delivery failed
2 reports · 20% of complaints“I paid for a service that was never delivered.”
The company replied on 2023-10-23: “We, at no time request this personal to pay 499$ for business card.”
Our classifier read this reply as a deflection.
“I was charged $150 and never received my 3 logos I paid for.”
The company replied on 2023-06-14: “We did send out all her final files. This review is not true. Thanks, Kobowork”
Our classifier read this reply as a deflection.
Faulty product
2 reports · 20% of complaints“the artist was not able to get a clear bite mark in the logo or the flow of the liquid substance fluidly”
“I didn’t get the logo i wanted. Never even used it once and it’s been 2 months”
The company replied on 2023-01-05: “This client Cam Hunter review is bias and untruthful, we did the design till his satisfaction before he agrees to make purchase. After payment we did send his final design files. He now saw…”
Our classifier read this reply as a deflection.
Compare Kobowork with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-07.