'Stache Salt: most-reported complaints
Automated analysis of 160 public Trustpilot reviews published 2022-10-08 to 2026-08-07. TrustScore 4.9 from 259 total reviews — see the Trustpilot page. Quick answer: is 'Stache Salt legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues with late delivery, which accounts for all identified complaints. In the analyzed period, two reports specifically mentioned gifts arriving late. A clear trend cannot be established yet due to the low number of reviews.
How to reach 'Stache Salt
These are the contact details 'Stache Salt publishes on its Trustpilot profile, as of our last check on 2026-09-24 — phone 817-242-5015, email [email protected], address 104 East 600 South #860, Heber City, 84032, US.
The company claimed its Trustpilot profile on 2022-01-18. Trustpilot ranks it 2 of 56 in Hair Product Store. We last checked this profile on 2026-09-24 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
TrustScore over time
4.9 → 4.9 across 4 census measurements since 2026-08-17. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-21 (0%, 0.0d) · 2026-09-09 (0%, 0.0d) · 2026-09-21 (0%, 0.0d).
66% of its 152 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: delivery late makes up 100% of this company’s complaints vs a 20% median across 158 ranked companies in its sector.
Review velocity: 41 of this company’s 259 Trustpilot reviews (16%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about 'Stache Salt?
Delivery late
2 reports · 100% of complaints“Christmas gifts arrived late two years in a row.”
2 readers marked this review helpful on Trustpilot.
“your items take a long time to arrive.”
The company replied on 2024-02-09: “Hi Michelle, Thank you for your feedback. During the holidays we try to make sure that all of the orders arrive for Christmas but sometimes miss the mark. Thank you again for the feedback.”
Our classifier read this reply as a template response.
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-08-18.