Harvest: most-reported complaints
Automated analysis of 21 public Trustpilot reviews published 2023-05-06 to 2026-09-03. TrustScore 1.6 from 21 total reviews — see the Trustpilot page. Quick answer: is Harvest legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues with overcharging, citing 12 reports that account for 60% of the identified complaints. Misleading pricing is the second most common concern, with 10 reports representing 50% of the complaints. Other reported issues include contract term changes, mentioned in 3 reports (15%), and billing errors, mentioned in 2 reports (10%).
How to reach Harvest
These are the contact details Harvest publishes on its Trustpilot profile, as of our last check on 2026-09-27 — it publishes no phone number there, address West 22nd Street 16, New York, 10010, US.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company has not claimed its Trustpilot profile. We last checked this profile on 2026-09-27 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Severity: 70% of this company’s 20 graded complaints were classified as severe (money lost, an essential service cut off, or a problem unresolved for months). See the harm index.
Sector benchmark: overcharging makes up 60% of this company’s complaints vs a 14% median across 40 ranked companies in its sector.
Review velocity: 19 of this company’s 21 Trustpilot reviews (90%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Harvest?
Overcharging
12 reports · 60% of complaints“sudden price increase from 600 USD / year to $8'688.00 one month before renewal.”
2 readers marked this review helpful on Trustpilot.
“Harvest deducted an $80 application fee on top of Stripe's $58 processing fee”
1 reader marked this review helpful on Trustpilot.
“$10k bill out of nowhere, refusing to refund.”
1 reader marked this review helpful on Trustpilot.
Misleading pricing
10 reports · 50% of complaints“sudden price increase from 600 USD / year to $8'688.00 one month before renewal.”
2 readers marked this review helpful on Trustpilot.
“pricing page continues to be incredibly misleading”
“price went up more than 10x over night”
Contract term changes
3 reports · 15% of complaints“Being pushed on to new "enterprise" plan at £2300/month.”
“price will go from $120 a year to $1,400 a year”
“Price shot up from $12/month to $116/month with little notice and EXTREMELY deceptive language”
Billing errors
2 reports · 10% of complaints“They will tell you you have a free account and randomly charge you 1000$ for a plan you did not select.”
“They just stole $168 from me which I have to contest with my bank.”
Not as described
2 reports · 10% of complaints“up untill they make stripe payments mandatory for all your invoices.”
1 reader marked this review helpful on Trustpilot.
“they still advertise themselves as a "free invoicing app."”
Refund refused
2 reports · 10% of complaints“$10k bill out of nowhere, refusing to refund.”
1 reader marked this review helpful on Trustpilot.
“They will not refund you for the subscription even if you only used it in the 30 day trial”
Compare Harvest with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-24.