Apple vs Future Electronics: most-reported complaints compared
Most-reported issues at Apple and Future Electronics, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Apple
TrustScore 1.6 · 12,970 reviews on Trustpilot.
678 reviews analysed, 2025-12-03 to 2026-11-10.
Complaint rate (recent window): 83%
0% of negative reviews get a company reply.
“Been given different stories for delay”
Future Electronics
TrustScore 2.3 · 7 reviews on Trustpilot.
5 reviews analysed, 2023-06-19 to 2026-09-18.
Complaint rate (recent window): 100%
0% of negative reviews get a company reply.
“After no response I contacted them via web chat, again they could not find the order”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Apple | Future Electronics |
|---|---|---|
| Support unreachable | 9% | 60% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Apple or Future Electronics.