Future Electronics vs TomTom: most-reported complaints compared
Most-reported issues at Future Electronics and TomTom, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Future Electronics
TrustScore 2.3 · 7 reviews on Trustpilot.
5 reviews analysed, 2023-06-19 to 2026-09-18.
Complaint rate (recent window): 100%
0% of negative reviews get a company reply.
“After no response I contacted them via web chat, again they could not find the order”
TomTom
TrustScore 1.2 · 3,174 reviews on Trustpilot.
119 reviews analysed, 2026-01-12 to 2026-11-10.
Complaint rate (recent window): 97%
0% of negative reviews get a company reply.
“Support tickets randomly get marked as solved when nothing could be further from the truth.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Future Electronics | TomTom |
|---|---|---|
| Support unreachable | 60% | 43% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Future Electronics or TomTom.