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Future Electronics vs RS Electrical Supplies: most-reported complaints compared

Most-reported issues at Future Electronics and RS Electrical Supplies, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Future Electronics

TrustScore 2.3 · 7 reviews on Trustpilot.

5 reviews analysed, 2023-06-19 to 2026-09-18.

Complaint rate (recent window): 100%

0% of negative reviews get a company reply.

Support unreachable60%
Hard to cancel40%
“After no response I contacted them via web chat, again they could not find the order”
1★ Trustpilot review, 2023-06-19

RS Electrical Supplies

TrustScore 3.5 · 7,188 reviews on Trustpilot.

129 reviews analysed, 2022-09-12 to 2026-08-20.

Complaint rate (recent window): 34%

57% of negative reviews get a company reply.

Delivery late48%
Support unreachable30%
Delivery failed21%
Support unhelpful16%
Faulty product11%
“Monday morning spoke with different person to find out that my stuff is no send yet.”
1★ Trustpilot review, 2024-06-07

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueFuture ElectronicsRS Electrical Supplies
Support unreachable60%30%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Future Electronics or RS Electrical Supplies.