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Collective Property Co. vs Essex Properties Limited: most-reported complaints compared

Most-reported issues at Collective Property Co. and Essex Properties Limited, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Collective Property Co.

TrustScore 4.2 · 62 reviews on Trustpilot.

59 reviews analysed, 2025-09-18 to 2026-09-22.

Complaint rate (recent window): 19%

40% of negative reviews get a company reply.

Poor core service46%
Support unreachable36%
Other36%
Overcharging18%
“getting any answers is a nightmare”
1★ Trustpilot review, 2026-01-09

Essex Properties Limited

TrustScore 2.8 · 3 reviews on Trustpilot.

3 reviews analysed, 2024-11-13 to 2026-08-05.

Complaint rate (recent window): 100%

100% of negative reviews get a company reply.

Other67%
“I lived in rettendon for nearly 8 years with mould, hardly any hot water pressure.”
1★ Trustpilot review, 2026-04-14

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueCollective Property Co.Essex Properties Limited
Other36%67%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Collective Property Co. or Essex Properties Limited.