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Essex Properties Limited vs Gateway - Everything Property: most-reported complaints compared

Most-reported issues at Essex Properties Limited and Gateway - Everything Property, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Essex Properties Limited

TrustScore 2.8 · 3 reviews on Trustpilot.

3 reviews analysed, 2024-11-13 to 2026-08-05.

Complaint rate (recent window): 100%

100% of negative reviews get a company reply.

Other67%
“I lived in rettendon for nearly 8 years with mould, hardly any hot water pressure.”
1★ Trustpilot review, 2026-04-14

Gateway - Everything Property

TrustScore 4.4 · 1,802 reviews on Trustpilot.

312 reviews analysed, 2024-08-27 to 2026-11-07.

Complaint rate (recent window): 7%

59% of negative reviews get a company reply.

Overcharging42%
Support unhelpful40%
Poor core service35%
Billing errors26%
Support unreachable16%
“In 9 years the cost for this company has almost doubled.”
1★ Trustpilot review, 2026-01-05

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueEssex Properties LimitedGateway - Everything Property
Other67%12%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Essex Properties Limited or Gateway - Everything Property.