Asia Odyssey Travel: most-reported complaints
- Complaints in recent reviews
- 1% of 139 recent reviews analysed
- Most-reported issue
- Not as described 67% of complaints
- Company replies
- 0% of negative reviews, typically within a day
- TrustScore
- 5 from 1,282 total reviews
- Review window analysed
- 2024-04-15 to 2026-10-24 140 reviews
- Sector
- Travel
Automated analysis of 140 public Trustpilot reviews published 2024-04-15 to 2026-10-24. TrustScore 5 from 1,282 total reviews — see the Trustpilot page. Quick answer: is Asia Odyssey Travel legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report that services were not as described, accounting for 67% of the 3 identified complaints out of 140 reviews analyzed. One specific example cited involves the company forfeiting contractual obligations. No trend can be established yet due to the low number of reviews.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
Not enough reviews to establish a trend.
What are the most common complaints about Asia Odyssey Travel?
| Issue | Share | Count | Trend | By month |
|---|---|---|---|---|
| Not as described | 67% | 2 |
Not as described
2 reports · 67% of complaints“The Asia Odyssey Travel had forfeited their contractual obligations”
The company replied on 2026-09-21: “Dear Irene, We sincerely apologise for the loss of the Everest Base Camp visit from your itinerary and for the disappointment caused by the accommodation arrangements. We understand that Everest was…”
Our classifier read this reply as a substantive response.
“two planned activities had been skipped. Although the agency refunded us, we were disappointed to have missed experiences”
The company replied on 2026-10-28: “Dear Elizaveta, Your first organised tour should have allowed you to enjoy China with confidence, rather than spend precious holiday time resolving problems. We are sincerely sorry that your 13-day…”
Our classifier read this reply as a substantive response.
How to reach Asia Odyssey Travel
These are the contact details Asia Odyssey Travel publishes on its Trustpilot profile, as of our last check on 2026-11-11 — phone +85253946901, email [email protected], address 8 Des Voeux road west, 1502 Shun Kwong Commercial Building, Sheung Wan, Hong Kong, Hong Kong, CN.
The company claimed its Trustpilot profile on 2020-05-14. We last checked this profile on 2026-11-11 and found 7 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
Elsewhere: 4.9★ on Google (19 reviews, as of October 2026)
TrustScore over time
4.9 → 5.0 across 15 census measurements since 2026-09-30. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal:
Show all 15 dated readings
2026-09-30 (100%, 2.0d) · 2026-10-03 (100%, 2.0d) · 2026-10-06 (100%, 2.0d) · 2026-10-09 (100%, 2.0d) · 2026-10-12 (100%, 2.0d) · 2026-10-15 (0%, 0.0d) · 2026-10-18 (0%, 0.0d) · 2026-10-21 (0%, 0.0d) · 2026-10-24 (0%, 0.0d) · 2026-10-27 (0%, 0.0d) · 2026-10-30 (100%, 5.0d) · 2026-11-02 (0%, 0.0d) · 2026-11-05 (0%, 0.0d) · 2026-11-08 (0%, 0.0d) · 2026-11-11 (0%, 0.0d).
61% of its 176 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: not as described makes up 67% of this company’s complaints vs a 25% median across 110 ranked companies in its sector.
Review velocity: 495 of this company’s 1,282 Trustpilot reviews (39%) were written in the last 12 months.
Other UK companies with evidenced “Not as described” complaints
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See all companies by issue: Not as described · Sector table: Travel in the UK
Compare Asia Odyssey Travel with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-10-24.