Asia Odyssey Travel vs Hayes & Jarvis: most-reported complaints compared
Most-reported issues at Asia Odyssey Travel and Hayes & Jarvis, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Asia Odyssey Travel
TrustScore 5 · 1,282 reviews on Trustpilot.
140 reviews analysed, 2024-04-15 to 2026-10-24.
Complaint rate (recent window): 1%
0% of negative reviews get a company reply.
“The Asia Odyssey Travel had forfeited their contractual obligations”
Hayes & Jarvis
TrustScore 5 · 2,661 reviews on Trustpilot.
300 reviews analysed, 2011-11-22 to 2026-10-13.
Complaint rate (recent window): 0%
100% of negative reviews get a company reply.
“refuses to refund the money, giving us a refund credit note instead”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Asia Odyssey Travel | Hayes & Jarvis |
|---|---|---|
| Not as described | 67% | 23% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Asia Odyssey Travel or Hayes & Jarvis.