LendingTree vs Lendio: most-reported complaints compared
Most-reported issues at LendingTree and Lendio, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
LendingTree
TrustScore 4.5 · 17,515 reviews on Trustpilot.
612 reviews analysed, 2026-05-05 to 2026-11-12.
Complaint rate (recent window): 12%
65% of negative reviews get a company reply.
“they sold my information and i get texts everyday, phone calls a few times a week and emails… all unsolicited and very annoying.”
Lendio
TrustScore 4.5 · 21,935 reviews on Trustpilot.
287 reviews analysed, 2025-06-19 to 2026-10-29.
Complaint rate (recent window): 14%
100% of negative reviews get a company reply.
“BAIT AND SWITCH”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | LendingTree | Lendio |
|---|---|---|
| Other | 42% | 21% |
| Support unhelpful | 16% | 21% |
| Support unreachable | 11% | 21% |
| Misleading pricing | 11% | 28% |
| Overcharging | 6% | 16% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, LendingTree or Lendio.