SoundCloud vs Vinylpladen: most-reported complaints compared
Most-reported issues at SoundCloud and Vinylpladen, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
SoundCloud
TrustScore 1.4 · 742 reviews on Trustpilot.
120 reviews analysed, 2025-12-11 to 2026-11-10.
Complaint rate (recent window): 86%
0% of negative reviews get a company reply.
“I offered to send them any information or files on how I created the art; I just simply never got a response!”
Vinylpladen
TrustScore 3.5 · 830 reviews on Trustpilot.
23 reviews analysed, 2011-11-23 to 2026-08-21.
Complaint rate (recent window): 30%
96% of negative reviews get a company reply.
“bought more than a week ago and nothing”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | SoundCloud | Vinylpladen |
|---|---|---|
| Support unreachable | 41% | 43% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, SoundCloud or Vinylpladen.