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SolarSesame vs ECO-WORTHY: most-reported complaints compared

Most-reported issues at SolarSesame and ECO-WORTHY, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

SolarSesame

TrustScore 4.7 · 89 reviews on Trustpilot.

73 reviews analysed, 2022-07-03 to 2026-07-28.

Complaint rate (recent window): 7%

0% of negative reviews get a company reply.

Support unreachable60%
Other40%
“CEO Manan Singh completely ghosted us”
1★ Trustpilot review, 2025-11-25

ECO-WORTHY

TrustScore 4.1 · 1,641 reviews on Trustpilot.

255 reviews analysed, 2026-01-12 to 2026-11-08.

Complaint rate (recent window): 23%

94% of negative reviews get a company reply.

Faulty product44%
Support unhelpful36%
Support unreachable24%
Delivery failed17%
Warranty disputes15%
“Battery monitor won't work properly brand new out of box”
1★ Trustpilot review, 2026-07-17

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueSolarSesameECO-WORTHY
Support unreachable60%24%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, SolarSesame or ECO-WORTHY.