SALT Lending vs Uphold: most-reported complaints compared
Most-reported issues at SALT Lending and Uphold, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
SALT Lending
TrustScore 4.8 · 170 reviews on Trustpilot.
107 reviews analysed, 2025-06-30 to 2026-10-05.
Complaint rate (recent window): 3%
0% of negative reviews get a company reply.
“Still waiting for my loan funds after wire notification”
Uphold
TrustScore 4.5 · 27,754 reviews on Trustpilot.
428 reviews analysed, 2026-06-13 to 2026-11-13.
Complaint rate (recent window): 35%
0% of negative reviews get a company reply.
“Customer service has yet to address my issue or five clarity”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | SALT Lending | Uphold |
|---|---|---|
| Other | 67% | 6% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, SALT Lending or Uphold.