Renogy vs SolarSesame: most-reported complaints compared
Most-reported issues at Renogy and SolarSesame, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Renogy
TrustScore 3.9 · 6,975 reviews on Trustpilot.
214 reviews analysed, 2025-10-10 to 2026-11-09.
Complaint rate (recent window): 30%
97% of negative reviews get a company reply.
“They repeatedly ask for a return tracking number which I do not have and which they know already”
SolarSesame
TrustScore 4.7 · 89 reviews on Trustpilot.
73 reviews analysed, 2022-07-03 to 2026-07-28.
Complaint rate (recent window): 7%
0% of negative reviews get a company reply.
“CEO Manan Singh completely ghosted us”
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Renogy or SolarSesame.