Nexamp vs SolarSesame: most-reported complaints compared
Most-reported issues at Nexamp and SolarSesame, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Nexamp
TrustScore 4.4 · 741 reviews on Trustpilot.
176 reviews analysed, 2025-07-12 to 2026-10-13.
Complaint rate (recent window): 11%
80% of negative reviews get a company reply.
“I’ve had a billing problem for almost 2 years, I called them at least once a month”
SolarSesame
TrustScore 4.7 · 89 reviews on Trustpilot.
73 reviews analysed, 2022-07-03 to 2026-07-28.
Complaint rate (recent window): 7%
0% of negative reviews get a company reply.
“CEO Manan Singh completely ghosted us”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Nexamp | SolarSesame |
|---|---|---|
| Support unreachable | 10% | 60% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Nexamp or SolarSesame.