Neighbors Bank vs LEAF Commercial Capital, Inc.: most-reported complaints compared
Most-reported issues at Neighbors Bank and LEAF Commercial Capital, Inc., according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Neighbors Bank
TrustScore 4.7 · 511 reviews on Trustpilot.
161 reviews analysed, 2025-05-05 to 2026-08-19.
Complaint rate (recent window): 6%
100% of negative reviews get a company reply.
“They were always wanting something extra. Instead of giving us a list up front each week it was something more.”
LEAF Commercial Capital, Inc.
TrustScore 4.5 · 1,127 reviews on Trustpilot.
251 reviews analysed, 2016-11-18 to 2026-11-11.
Complaint rate (recent window): 8%
0% of negative reviews get a company reply.
“I cancelled my service 30 days ago. They are still charging my account.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Neighbors Bank | LEAF Commercial Capital, Inc. |
|---|---|---|
| Other | 44% | 11% |
| Support unhelpful | 33% | 32% |
| Support unreachable | 22% | 21% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Neighbors Bank or LEAF Commercial Capital, Inc..