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Mysweetdesign vs UENI: most-reported complaints compared

Most-reported issues at Mysweetdesign and UENI, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Mysweetdesign

TrustScore 4.7 · 55 reviews on Trustpilot.

46 reviews analysed, 2025-10-27 to 2026-08-14.

Complaint rate (recent window): 4%

100% of negative reviews get a company reply.

Refund refused100%
“she have yet refunded my second order”
1★ Trustpilot review, 2026-03-29

UENI

TrustScore 4.9 · 9,606 reviews on Trustpilot.

772 reviews analysed, 2025-05-27 to 2026-11-12.

Complaint rate (recent window): 2%

100% of negative reviews get a company reply.

Support unhelpful45%
Support unreachable24%
Not as described13%
Account/app problems13%
Misleading pricing11%
“they continue to ignore the issue by giving me polite responses avoiding the problem yet still charging my card monthly”
1★ Trustpilot review, 2025-08-29

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Mysweetdesign or UENI.