Lime vs ECO-WORTHY UK: most-reported complaints compared
Most-reported issues at Lime and ECO-WORTHY UK, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Lime
TrustScore 4.8 · 360 reviews on Trustpilot.
245 reviews analysed, 2025-12-10 to 2026-10-30.
Complaint rate (recent window): 6%
75% of negative reviews get a company reply.
“I saw the sales rep turn the power switch off which led to numerous issues.”
ECO-WORTHY UK
TrustScore 4.3 · 175 reviews on Trustpilot.
106 reviews analysed, 2025-03-05 to 2026-09-16.
Complaint rate (recent window): 18%
63% of negative reviews get a company reply.
“My attempts to get technical support from the UK team have been completely ignored”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Lime | ECO-WORTHY UK |
|---|---|---|
| Support unreachable | 29% | 16% |
| Support unhelpful | 14% | 42% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Lime or ECO-WORTHY UK.