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Light Renewables vs ECO-WORTHY UK: most-reported complaints compared

Most-reported issues at Light Renewables and ECO-WORTHY UK, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Light Renewables

TrustScore 4.9 · 263 reviews on Trustpilot.

160 reviews analysed, 2023-08-29 to 2026-08-09.

0% of negative reviews get a company reply.

Support unhelpful100%
“My system has broken down for the third time in 6 months”
3★ Trustpilot review, 2025-09-17

ECO-WORTHY UK

TrustScore 4.3 · 175 reviews on Trustpilot.

106 reviews analysed, 2025-03-05 to 2026-09-16.

Complaint rate (recent window): 18%

63% of negative reviews get a company reply.

Faulty product58%
Support unhelpful42%
Delivery failed26%
Warranty disputes21%
Support unreachable16%
“My attempts to get technical support from the UK team have been completely ignored”
1★ Trustpilot review, 2025-10-22

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueLight RenewablesECO-WORTHY UK
Support unhelpful100%42%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Light Renewables or ECO-WORTHY UK.