Dinso Resort & Villas Ko Chang, Vignette Collection by IHG vs stgileshotels.com: most-reported complaints compared
Most-reported issues at Dinso Resort & Villas Ko Chang, Vignette Collection by IHG and stgileshotels.com, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Dinso Resort & Villas Ko Chang, Vignette Collection by IHG
TrustScore 1.5 · 1,104 reviews on Trustpilot.
100 reviews analysed, 2025-05-01 to 2026-10-28.
Complaint rate (recent window): 90%
0% of negative reviews get a company reply.
“Kept waiting for over 30 minutes before being told there was no room available.”
stgileshotels.com
TrustScore 1.7 · 37 reviews on Trustpilot.
35 reviews analysed, 2022-06-05 to 2026-10-31.
Complaint rate (recent window): 89%
0% of negative reviews get a company reply.
“Standard reply received when complained about changing hands etc”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Dinso Resort & Villas Ko Chang, Vignette Collection by IHG | stgileshotels.com |
|---|---|---|
| Support unhelpful | 44% | 23% |
| Poor core service | 39% | 29% |
| Support unreachable | 13% | 16% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Dinso Resort & Villas Ko Chang, Vignette Collection by IHG or stgileshotels.com.