Information Commissioner's Office vs iLovePDF: most-reported complaints compared
Most-reported issues at Information Commissioner's Office and iLovePDF, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Information Commissioner's Office
TrustScore 1.1 · 575 reviews on Trustpilot.
123 reviews analysed, 2025-10-14 to 2026-11-08.
Complaint rate (recent window): 77%
0% of negative reviews get a company reply.
“It took them 7 months to respond to a complaint”
iLovePDF
TrustScore 4.9 · 14,114 reviews on Trustpilot.
569 reviews analysed, 2022-09-05 to 2026-11-07.
Complaint rate (recent window): 3%
0% of negative reviews get a company reply.
“many of the pages were converted into images that were inserted into the word document”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Information Commissioner's Office | iLovePDF |
|---|---|---|
| Support unhelpful | 50% | 9% |
| Other | 40% | 10% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Information Commissioner's Office or iLovePDF.