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Holdcroft Motor Group vs Ron Skinner and Sons: most-reported complaints compared

Most-reported issues at Holdcroft Motor Group and Ron Skinner and Sons, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Holdcroft Motor Group

TrustScore 4.1 · 1,955 reviews on Trustpilot.

325 reviews analysed, 2017-05-23 to 2026-11-09.

Complaint rate (recent window): 26%

0% of negative reviews get a company reply.

Support unhelpful45%
Poor core service38%
Support unreachable22%
Faulty product20%
Overcharging8%
“Post sale, they don’t want to know and leave you entirely in the lurch and refuse to take ownership of any issues”
1★ Trustpilot review, 2024-02-28

Ron Skinner and Sons

TrustScore 3.4 · 124 reviews on Trustpilot.

102 reviews analysed, 2021-08-20 to 2026-10-19.

Complaint rate (recent window): 46%

0% of negative reviews get a company reply.

Support unhelpful55%
Faulty product49%
Misleading pricing15%
Refund refused13%
Warranty disputes11%
“I’ve still not received anything”
1★ Trustpilot review, 2025-07-21

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueHoldcroft Motor GroupRon Skinner and Sons
Support unhelpful45%55%
Faulty product20%49%
Warranty disputes6%11%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Holdcroft Motor Group or Ron Skinner and Sons.