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GRANGE MOTORS vs Carcraft: most-reported complaints compared

Most-reported issues at GRANGE MOTORS and Carcraft, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

GRANGE MOTORS

TrustScore 2.8 · 76 reviews on Trustpilot.

75 reviews analysed, 2019-01-17 to 2026-10-23.

Complaint rate (recent window): 56%

0% of negative reviews get a company reply.

Support unhelpful57%
Faulty product43%
Support unreachable40%
Poor core service19%
Warranty disputes12%
“unprofessional tone and attitude”
1★ Trustpilot review, 2025-08-14

Carcraft

TrustScore 1 · 1,062 reviews on Trustpilot.

242 reviews analysed, 2012-03-29 to 2025-05-23.

Complaint rate (recent window): 33%

0% of negative reviews get a company reply.

Support unhelpful42%
Misleading pricing28%
Faulty product26%
Overcharging19%
Other12%
“they sold me a faulty car and couldn't have been less willing to help.”
1★ Trustpilot review, 2014-12-12

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueGRANGE MOTORSCarcraft
Support unhelpful57%42%
Faulty product43%26%
Support unreachable40%8%
Misleading pricing10%28%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, GRANGE MOTORS or Carcraft.