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Harvest vs Google: most-reported complaints compared

Most-reported issues at Harvest and Google, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Harvest

TrustScore 1.5 · 27 reviews on Trustpilot.

27 reviews analysed, 2023-05-06 to 2026-11-01.

Complaint rate (recent window): 96%

0% of negative reviews get a company reply.

Overcharging69%
Misleading pricing42%
Contract term changes12%
Billing errors12%
Not as described8%
“sudden price increase from 600 USD / year to $8'688.00 one month before renewal.”
1★ Trustpilot review, 2026-04-12

Google

TrustScore 1.4 · 171 reviews on Trustpilot.

110 reviews analysed, 2025-03-09 to 2026-11-10.

Complaint rate (recent window): 95%

0% of negative reviews get a company reply.

Support unhelpful36%
Support unreachable28%
Subscription trap23%
Hard to cancel20%
Account/app problems19%
“Google Support Agent Madhu told me to "just wait 24 hours", offering no real resolution.”
1★ Trustpilot review, 2025-05-07

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueHarvestGoogle
Billing errors12%13%
Support unhelpful8%36%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Harvest or Google.