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FiveM vs Roblox: most-reported complaints compared

Most-reported issues at FiveM and Roblox, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

FiveM

TrustScore 1.9 · 103 reviews on Trustpilot.

81 reviews analysed, 2019-10-08 to 2026-07-20.

Complaint rate (recent window): 67%

0% of negative reviews get a company reply.

Other30%
Account/app problems22%
Support unhelpful20%
Faulty product15%
Support unreachable15%
“Scammed on a server for quite a bit of real money by owner”
1★ Trustpilot review, 2021-11-17

Roblox

TrustScore 1.4 · 6,148 reviews on Trustpilot.

786 reviews analysed, 2020-12-16 to 2026-11-10.

Complaint rate (recent window): 70%

0% of negative reviews get a company reply.

Account/app problems46%
Support unhelpful28%
Other24%
Support unreachable10%
Faulty product4%
“I log in the other day and see that I'm PERMANENTLY banned due to artificial intelligence moderation.”
1★ Trustpilot review, 2026-10-25

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueFiveMRoblox
Other30%24%
Account/app problems22%46%
Support unhelpful20%28%
Faulty product15%4%
Support unreachable15%10%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, FiveM or Roblox.