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Fivefinger Urbanwear Ltd vs Union 22: most-reported complaints compared

Most-reported issues at Fivefinger Urbanwear Ltd and Union 22, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Fivefinger Urbanwear Ltd

TrustScore 5 · 950 reviews on Trustpilot.

174 reviews analysed, 2023-12-16 to 2026-09-08.

Complaint rate (recent window): 1%

0% of negative reviews get a company reply.

Faulty product67%
“Paid for a Stone Island coat only to find upon receipt that the item was a copy. 100% fake.”
1★ Trustpilot review, 2023-12-16

Union 22

TrustScore 4.9 · 1,005 reviews on Trustpilot.

190 reviews analysed, 2019-05-02 to 2026-10-01.

Complaint rate (recent window): 3%

100% of negative reviews get a company reply.

Other33%
Delivery failed20%
Overcharging13%
Delivery late13%
Faulty product13%
“The quality was very cheap.”
1★ Trustpilot review, 2026-09-22

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueFivefinger Urbanwear LtdUnion 22
Faulty product67%13%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Fivefinger Urbanwear Ltd or Union 22.