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FEVO vs Pitney Bowes Ltd (UK & ROI): most-reported complaints compared

Most-reported issues at FEVO and Pitney Bowes Ltd (UK & ROI), according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

FEVO

TrustScore 2.4 · 25 reviews on Trustpilot.

25 reviews analysed, 2023-03-22 to 2026-11-11.

Complaint rate (recent window): 60%

0% of negative reviews get a company reply.

Support unreachable33%
Refund refused27%
Delivery failed27%
Support unhelpful20%
Not as described13%
“No receipt or confirmation received, but my $390 was readily accepted. 4 tries trying to reach their customer service”
1★ Trustpilot review, 2025-01-27

Pitney Bowes Ltd (UK & ROI)

TrustScore 4.8 · 7,505 reviews on Trustpilot.

411 reviews analysed, 2023-01-19 to 2026-10-02.

Complaint rate (recent window): 4%

100% of negative reviews get a company reply.

Support unreachable33%
Support unhelpful28%
Delivery failed26%
Overcharging13%
Delivery late10%
“They have put charges on without saying anything.”
1★ Trustpilot review, 2023-11-24

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueFEVOPitney Bowes Ltd (UK & ROI)
Support unreachable33%33%
Delivery failed27%26%
Support unhelpful20%28%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, FEVO or Pitney Bowes Ltd (UK & ROI).