FEVO vs ScoresMatter: most-reported complaints compared
Most-reported issues at FEVO and ScoresMatter, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
FEVO
TrustScore 2.4 · 25 reviews on Trustpilot.
25 reviews analysed, 2023-03-22 to 2026-11-11.
Complaint rate (recent window): 60%
0% of negative reviews get a company reply.
“No receipt or confirmation received, but my $390 was readily accepted. 4 tries trying to reach their customer service”
ScoresMatter
TrustScore 4.7 · 3,656 reviews on Trustpilot.
362 reviews analysed, 2024-06-01 to 2026-10-24.
Complaint rate (recent window): 10%
97% of negative reviews get a company reply.
“I had a total of £50 taken from my account in various transactions”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | FEVO | ScoresMatter |
|---|---|---|
| Delivery failed | 27% | 20% |
| Billing errors | 13% | 40% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, FEVO or ScoresMatter.