ComplaintCensus
More

Elecology vs waEV-charge: most-reported complaints compared

Most-reported issues at Elecology and waEV-charge, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Elecology

TrustScore 4.8 · 202 reviews on Trustpilot.

141 reviews analysed, 2022-09-05 to 2026-11-04.

Complaint rate (recent window): 4%

100% of negative reviews get a company reply.

Support unhelpful67%
Missed appointments33%
“the engineer initially denied some damage was done by him, then was quite disrespectful.”
3★ Trustpilot review, 2024-12-16

waEV-charge

TrustScore 4.9 · 1,585 reviews on Trustpilot.

341 reviews analysed, 2023-11-09 to 2026-11-05.

Complaint rate (recent window): 3%

90% of negative reviews get a company reply.

Support unhelpful47%
Faulty product35%
Account/app problems24%
Support unreachable18%
Misleading pricing12%
“App left my family stranded on 3 occasions.”
1★ Trustpilot review, 2025-10-29

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueElecologywaEV-charge
Support unhelpful67%47%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Elecology or waEV-charge.