Drivers Direct vs Robert Half: most-reported complaints compared
Most-reported issues at Drivers Direct and Robert Half, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Drivers Direct
TrustScore 2.4 · 18 reviews on Trustpilot.
18 reviews analysed, 2018-05-21 to 2025-12-08.
Complaint rate (recent window): 56%
0% of negative reviews get a company reply.
“Mess you about with money they owe and don't pay.”
Robert Half
TrustScore 2 · 164 reviews on Trustpilot.
108 reviews analysed, 2023-02-02 to 2026-11-06.
Complaint rate (recent window): 86%
94% of negative reviews get a company reply.
“They don't return phone calls, they don't respond to emails.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Drivers Direct | Robert Half |
|---|---|---|
| Billing errors | 80% | 2% |
| Support unreachable | 30% | 40% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Drivers Direct or Robert Half.