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Disturbia vs Liberty Damenmoden: most-reported complaints compared

Most-reported issues at Disturbia and Liberty Damenmoden, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Disturbia

TrustScore 4.4 · 29,247 reviews on Trustpilot.

2,341 reviews analysed, 2026-06-10 to 2026-11-13.

Complaint rate (recent window): 18%

51% of negative reviews get a company reply.

Delivery failed27%
Faulty product24%
Not as described21%
Delivery late18%
Support unhelpful8%
“I did not receive my items.”
1★ Trustpilot review, 2026-06-14

Liberty Damenmoden

TrustScore 4.7 · 198 reviews on Trustpilot.

100 reviews analysed, 2026-04-13 to 2026-08-04.

Complaint rate (recent window): 7%

17% of negative reviews get a company reply.

Not as described43%
Account/app problems29%
“Die Materialien und die Schnitte sind nicht mehr so, wie ich es eigentlich von Liberty gewohnt bin!”
1★ Trustpilot review, 2026-07-22

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueDisturbiaLiberty Damenmoden
Not as described21%43%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Disturbia or Liberty Damenmoden.