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Curtis International vs TopRiding: most-reported complaints compared

Most-reported issues at Curtis International and TopRiding, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Curtis International

TrustScore 1.2 · 122 reviews on Trustpilot.

104 reviews analysed, 2022-09-29 to 2026-11-06.

Complaint rate (recent window): 98%

0% of negative reviews get a company reply.

Warranty disputes65%
Faulty product57%
Support unhelpful37%
Support unreachable17%
Refunds delayed12%
“The website was unable to load as it was faulty, my antivirus blocked it. used phone calls and emails NO response.”
1★ Trustpilot review, 2023-09-26

TopRiding

TrustScore 4.6 · 167 reviews on Trustpilot.

135 reviews analysed, 2025-10-28 to 2026-11-10.

Complaint rate (recent window): 6%

44% of negative reviews get a company reply.

Faulty product100%
Support unhelpful25%
“Throttle control, FOC controller, or both motors including the recently purchased one does not work”
1★ Trustpilot review, 2026-07-05

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueCurtis InternationalTopRiding
Faulty product57%100%
Support unhelpful37%25%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Curtis International or TopRiding.