CrazyGames vs Roblox: most-reported complaints compared
Most-reported issues at CrazyGames and Roblox, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
CrazyGames
TrustScore 2.5 · 920 reviews on Trustpilot.
110 reviews analysed, 2022-09-29 to 2026-11-10.
Complaint rate (recent window): 49%
17% of negative reviews get a company reply.
“Nothing. Template responses.”
Roblox
TrustScore 1.4 · 6,148 reviews on Trustpilot.
786 reviews analysed, 2020-12-16 to 2026-11-10.
Complaint rate (recent window): 70%
0% of negative reviews get a company reply.
“I log in the other day and see that I'm PERMANENTLY banned due to artificial intelligence moderation.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | CrazyGames | Roblox |
|---|---|---|
| Faulty product | 37% | 4% |
| Other | 30% | 24% |
| Account/app problems | 17% | 46% |
| Support unreachable | 13% | 10% |
| Support unhelpful | 9% | 28% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, CrazyGames or Roblox.