CrazyGames vs Epic Games: most-reported complaints compared
Most-reported issues at CrazyGames and Epic Games, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
CrazyGames
TrustScore 2.5 · 920 reviews on Trustpilot.
110 reviews analysed, 2022-09-29 to 2026-11-10.
Complaint rate (recent window): 49%
17% of negative reviews get a company reply.
“Nothing. Template responses.”
Epic Games
TrustScore 1.5 · 4,721 reviews on Trustpilot.
142 reviews analysed, 2026-05-04 to 2026-11-10.
Complaint rate (recent window): 58%
0% of negative reviews get a company reply.
“i tried it out, it was shit so i went to return it and i couldn’t”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | CrazyGames | Epic Games |
|---|---|---|
| Faulty product | 37% | 31% |
| Other | 30% | 39% |
| Account/app problems | 17% | 12% |
| Support unhelpful | 9% | 8% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, CrazyGames or Epic Games.