Cash For My Miles vs Frontier Airlines: most-reported complaints compared
Most-reported issues at Cash For My Miles and Frontier Airlines, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Cash For My Miles
TrustScore 4.8 · 1,339 reviews on Trustpilot.
247 reviews analysed, 2018-01-19 to 2026-11-12.
Complaint rate (recent window): 4%
0% of negative reviews get a company reply.
“I can never get through over the phone”
Frontier Airlines
TrustScore 1.1 · 1,802 reviews on Trustpilot.
162 reviews analysed, 2026-07-26 to 2026-11-10.
Complaint rate (recent window): 97%
0% of negative reviews get a company reply.
“I talked with probably 50 different employees. There wasn't a single person who didn't continuously lie to my face.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Cash For My Miles | Frontier Airlines |
|---|---|---|
| Other | 18% | 6% |
| Misleading pricing | 15% | 8% |
| Support unhelpful | 9% | 32% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Cash For My Miles or Frontier Airlines.