Belstaff vs Simons: most-reported complaints compared
Most-reported issues at Belstaff and Simons, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Belstaff
TrustScore 1.6 · 25 reviews on Trustpilot.
25 reviews analysed, 2020-01-03 to 2026-11-02.
Complaint rate (recent window): 88%
0% of negative reviews get a company reply.
“I still haven't received my refund.”
Simons
TrustScore 2.8 · 135 reviews on Trustpilot.
101 reviews analysed, 2020-06-24 to 2026-10-06.
Complaint rate (recent window): 61%
0% of negative reviews get a company reply.
“what Simons shipped to me were much too large”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Belstaff | Simons |
|---|---|---|
| Support unreachable | 36% | 10% |
| Support unhelpful | 18% | 24% |
| Other | 14% | 10% |
| Delivery failed | 9% | 21% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Belstaff or Simons.