Aston Martin vs Holdcroft Motor Group: most-reported complaints compared
Most-reported issues at Aston Martin and Holdcroft Motor Group, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Aston Martin
TrustScore 2.6 · 40 reviews on Trustpilot.
37 reviews analysed, 2020-06-16 to 2026-09-01.
Complaint rate (recent window): 51%
0% of negative reviews get a company reply.
“On its return, there was severe brake vibration from all corners. It has been to a main dealer where there was a charge of £7,000.00”
Holdcroft Motor Group
TrustScore 4.1 · 1,955 reviews on Trustpilot.
325 reviews analysed, 2017-05-23 to 2026-11-09.
Complaint rate (recent window): 26%
0% of negative reviews get a company reply.
“Post sale, they don’t want to know and leave you entirely in the lurch and refuse to take ownership of any issues”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Aston Martin | Holdcroft Motor Group |
|---|---|---|
| Faulty product | 42% | 20% |
| Support unhelpful | 26% | 45% |
| Warranty disputes | 16% | 6% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Aston Martin or Holdcroft Motor Group.