Applebee's vs Blues Kitchen: most-reported complaints compared
Most-reported issues at Applebee's and Blues Kitchen, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Applebee's
TrustScore 2.5 · 943 reviews on Trustpilot.
107 reviews analysed, 2026-02-19 to 2026-11-09.
Complaint rate (recent window): 61%
0% of negative reviews get a company reply.
“They were the worst ribs I have ever been served”
Blues Kitchen
TrustScore 3.1 · 59 reviews on Trustpilot.
58 reviews analysed, 2019-02-20 to 2026-10-28.
Complaint rate (recent window): 43%
0% of negative reviews get a company reply.
“The footage showed that the cloakroom staff had given my bag to someone else without checking the ticket number.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Applebee's | Blues Kitchen |
|---|---|---|
| Not as described | 26% | 8% |
| Other | 3% | 44% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Applebee's or Blues Kitchen.