AlphaSights vs Information Commissioner's Office: most-reported complaints compared
Most-reported issues at AlphaSights and Information Commissioner's Office, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
AlphaSights
TrustScore 4.9 · 12,438 reviews on Trustpilot.
1,597 reviews analysed, 2025-03-07 to 2026-11-10.
Complaint rate (recent window): 2%
96% of negative reviews get a company reply.
“I was never paid for my interaction.”
Information Commissioner's Office
TrustScore 1.1 · 575 reviews on Trustpilot.
123 reviews analysed, 2025-10-14 to 2026-11-08.
Complaint rate (recent window): 77%
0% of negative reviews get a company reply.
“It took them 7 months to respond to a complaint”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | AlphaSights | Information Commissioner's Office |
|---|---|---|
| Other | 43% | 40% |
| Support unhelpful | 15% | 50% |
| Support unreachable | 5% | 14% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, AlphaSights or Information Commissioner's Office.