Acorn Estate Agents vs RentGuarantor.com: most-reported complaints compared
Most-reported issues at Acorn Estate Agents and RentGuarantor.com, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Acorn Estate Agents
TrustScore 2.7 · 520 reviews on Trustpilot.
102 reviews analysed, 2024-05-04 to 2026-09-22.
Complaint rate (recent window): 55%
0% of negative reviews get a company reply.
“It took 8 weeks to receive a deposit back from a rental property acorn managed”
RentGuarantor.com
TrustScore 4.6 · 491 reviews on Trustpilot.
100 reviews analysed, 2026-02-12 to 2026-10-01.
Complaint rate (recent window): 8%
100% of negative reviews get a company reply.
“they replied 6 DAYS later”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Acorn Estate Agents | RentGuarantor.com |
|---|---|---|
| Support unhelpful | 41% | 38% |
| Other | 29% | 25% |
| Support unreachable | 20% | 25% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Acorn Estate Agents or RentGuarantor.com.