LendingTree vs Spotloan: most-reported complaints compared
Most-reported issues at LendingTree and Spotloan, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
LendingTree
TrustScore 4.5 · 17,515 reviews on Trustpilot.
612 reviews analysed, 2026-05-05 to 2026-11-12.
Complaint rate (recent window): 12%
65% of negative reviews get a company reply.
“they sold my information and i get texts everyday, phone calls a few times a week and emails… all unsolicited and very annoying.”
Spotloan
TrustScore 4.5 · 30,859 reviews on Trustpilot.
1,018 reviews analysed, 2026-06-12 to 2026-11-12.
Complaint rate (recent window): 11%
99% of negative reviews get a company reply.
“Spot Loan came in crunch time but seems predatory due to interest rates being over 400%.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | LendingTree | Spotloan |
|---|---|---|
| Other | 42% | 20% |
| Support unhelpful | 16% | 7% |
| Misleading pricing | 11% | 12% |
| Billing errors | 11% | 10% |
| Overcharging | 6% | 46% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, LendingTree or Spotloan.