LendingTree vs Prosper: most-reported complaints compared
Most-reported issues at LendingTree and Prosper, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
LendingTree
TrustScore 4.5 · 17,515 reviews on Trustpilot.
612 reviews analysed, 2026-05-05 to 2026-11-12.
Complaint rate (recent window): 12%
65% of negative reviews get a company reply.
“they sold my information and i get texts everyday, phone calls a few times a week and emails… all unsolicited and very annoying.”
Prosper
TrustScore 4.5 · 14,834 reviews on Trustpilot.
495 reviews analysed, 2026-03-11 to 2026-11-10.
Complaint rate (recent window): 13%
0% of negative reviews get a company reply.
“Asked to speak tk a supervisor, and he HUNG UP ON ME!”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | LendingTree | Prosper |
|---|---|---|
| Other | 42% | 22% |
| Support unhelpful | 16% | 25% |
| Billing errors | 11% | 22% |
| Overcharging | 6% | 11% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, LendingTree or Prosper.