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Flogas Britain Limited vs G.B.C: most-reported complaints compared

Most-reported issues at Flogas Britain Limited and G.B.C, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Flogas Britain Limited

TrustScore 4.8 · 16,943 reviews on Trustpilot.

1,296 reviews analysed, 2026-03-19 to 2026-11-12.

Complaint rate (recent window): 3%

99% of negative reviews get a company reply.

Delivery late30%
Support unhelpful22%
Overcharging14%
Account/app problems12%
Billing errors9%
“The 10kg tank I ordered took 3 weeks to arrive and only contained 2kg of gas.”
1★ Trustpilot review, 2026-04-23

G.B.C

TrustScore 4.2 · 1,309 reviews on Trustpilot.

200 reviews analysed, 2019-12-23 to 2026-01-09.

Complaint rate (recent window): 58%

0% of negative reviews get a company reply.

Support unreachable52%
Warranty disputes29%
Other21%
Faulty product18%
Support unhelpful13%
“I lost £2000 and promised 10 years of annual boiler installation as care/repair service.”
1★ Trustpilot review, 2022-07-07

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueFlogas Britain LimitedG.B.C
Support unhelpful22%13%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Flogas Britain Limited or G.B.C.