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Flashbay vs USB2U: most-reported complaints compared

Most-reported issues at Flashbay and USB2U, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Flashbay

TrustScore 5 · 14,900 reviews on Trustpilot.

231 reviews analysed, 2012-04-17 to 2026-08-26.

Complaint rate (recent window): 0%

0% of negative reviews get a company reply.

Other44%
Not as described22%
“subsequently re-quoted with a substantial increase which was irritating”
3★ Trustpilot review, 2018-04-11

USB2U

TrustScore 5 · 7,678 reviews on Trustpilot.

312 reviews analysed, 2011-07-26 to 2026-11-08.

Complaint rate (recent window): 0%

0% of negative reviews get a company reply.

Delivery late46%
Support unhelpful35%
Not as described16%
Support unreachable16%
Faulty product14%
“The bands did arrive and our client approved them, however they were so late arriving that we had to agree to an extra courier charge of £100”
1★ Trustpilot review, 2011-07-26

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueFlashbayUSB2U
Not as described22%16%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Flashbay or USB2U.