Steam vs Wildlifestudios: most-reported complaints compared
Most-reported issues at Steam and Wildlifestudios, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Steam
TrustScore 2 · 560 reviews on Trustpilot.
105 reviews analysed, 2024-11-27 to 2026-11-10.
Complaint rate (recent window): 71%
0% of negative reviews get a company reply.
“Their support is super passive-aggressive and super unhelpful”
Wildlifestudios
TrustScore 1.8 · 21 reviews on Trustpilot.
15 reviews analysed, 2022-03-30 to 2026-08-17.
Complaint rate (recent window): 93%
0% of negative reviews get a company reply.
“The problem lies in being charged much more than we paid in a refund transaction!”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Steam | Wildlifestudios |
|---|---|---|
| Support unhelpful | 40% | 36% |
| Account/app problems | 39% | 14% |
| Faulty product | 16% | 29% |
| Support unreachable | 9% | 21% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Steam or Wildlifestudios.